If you enjoy cuddling, the mattress will be perfect for you, as it is so deformed that you and your partner will always fall to the center together Location is awesome, short walk distance to pretty much anywhere of interest in the city… A lot of noise can be heard, both from the street and inside the hotel. Considering that the general manager Vanessa has been in charge for over 26 years, it looks like they don’t really care about it and know that guests will show up regardless because Jasper is a hot destination The room is decent, old, but clean (the carpet could use some renovation as it’s very stained). Checking more reviews later on revealed that this is a recurring problem, along with other issues we noticed as well. It was the worst customer service I’ve seen. When we asked to see the manager he said no one was on site at the time and that was it. The only thing he asked is if we were willing to pay the difference and get a suite instead. At one point he even mentioned that he couldn’t give us the spot because he didn’t want to be yelled at later, in a passive aggressive tone. They had suites available at the time so a parking spot on the building was available, but he kept saying it was full. Keith, the receptionist, was very rude from the start and couldn’t care less about the situation. Because it was raining, this was very upsetting as we only found a spot on the street 3 blocks away. This wasn’t specified anywhere when we booked. TL DR: clean rooms, great location, terrible customer service (Keith), unwillingness to improve (Vanessa), street parking on your own (paid by the hotel), old mattress, too expensive for what it offers We were initially surprised to learn that they reserve the on premises parking spots to the suite guests. Hilton Hawaiian Village Waikiki Beach Resort.Hotels near Friends of Jasper National Park.

Hotels near Gare Ferroviaire De La Canadien National.Hotels near Jasper Adventure Centre Day Tours.Hotels near The Den - Jasper's Wildlife Museum.Hotels near Malige Canyon Restaurant and Gift Shop.

Hotels in jasper national park